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Privacy Policy

Welcome to SecurePay. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or any related mobile applications (together, the “Platform”). This Policy doesn’t cover any third-party sites that may be linked to us, or any separate relationships you might have with businesses that appear on our Platform.

Whenever we say “we,” “us,” or “our,” we’re talking about SecurePay. When we say “you,” “your,” or “User,” we mean you the person accessing or using our services.ed to us, or any separate relationships you might have with businesses that appear on our Platform.

“Personal Information” means anything you share with us that can directly identify you like your name, phone number, email address, or other information connected to those details.

We’ve put in place reasonable security safeguards, aligned with industry standards, to protect your information. That said, the internet isn’t perfect so while we do our best, we can’t guarantee 100% security of data transmitted to or through our systems.

By continuing to use our website or services, you’re agreeing to this Privacy Policy and giving us your consent to collect, use, process, and share your Personal Information as described here. If you don’t agree with these terms, please don’t use our Platform.

Purpose

This Privacy Policy is intended to set forth the basis and rationale for the collection, use, storage, processing, transfer, and disclosure of your Personal Data by SecurePay in connection with your access to and use of our services.

Should SecurePay intend to process your Personal Data for any purpose not expressly stated in this Privacy Policy, your prior, informed consent shall be obtained before such processing is undertaken.

Additionally, in circumstances where you authorize the integration of third-party services or accounts with your SecurePay account, any Personal Data transmitted from such third-party sources shall be treated in accordance with the terms of this Privacy Policy.

This Policy shall serve as a formal notice and request for your consent regarding SecurePay’s collection, use, processing, storage, and sharing of your Personal Data for one or more of the purposes outlined herein. Where applicable law, including but not limited to Indian data protection legislation, requires that your specific or express consent be obtained for any additional or particular data processing activity, SecurePay shall ensure that such consent is duly obtained in accordance with legal requirements.

SecurePay processes Personal Data strictly in accordance with this Privacy Policy and in compliance with all applicable data protection laws and regulations.

Merchant Account Information

By continuing to use our website or services, you’re agreeing to this Privacy Policy and giving us your consent to collect, use, process, and share your Personal Information as described here. If you don’t agree with these terms, please don’t use our Platform.

Your email address may be used for the purpose of sending service-related communications, including updates, transaction confirmations, promotional content, newsletters (subject to your explicit consent at the time of sign-up or thereafter), and notifications on behalf of other users (e.g., connection requests or collaboration invitations). Should you wish to opt out of receiving promotional or non-essential communications, you may do so at any time by clicking the unsubscribe link provided in the relevant emails.

Mobile numbers provided to SecurePay may be used to send transactional alerts or SMS notifications based on your stated preferences. If you no longer wish to receive such SMS communications, you may notify us via [insert updated SecurePay support URL or contact method], and we will take appropriate steps to cease such communications.

SecurePay strictly affirms that your Personal Information and Sensitive Personal Data will not be publicly disclosed or sold to any third party without your express consent, unless required to do so by law or pursuant to a lawful request by a governmental authority.

Further, you retain the right to request the erasure of your Personal Information and account-related data from SecurePay’s systems. Upon receipt of a valid request for erasure, and subject to compliance with applicable laws and record retention obligations, SecurePay shall take all reasonable steps to delete such data from its servers in a timely manner.

Customer Information

We retain customer-related information, including but not limited to residential or billing address, mobile number, third-party wallet credentials, card details, and email address, for customers who initiate or complete payments through SecurePay enabled checkout systems.

Such information is shared with businesses utilizing SecurePay’s applications strictly upon the express action or consent of the customer to disclose said data to the respective business. SecurePay facilitates this transfer solely at the direction of the customer.

SecurePay hereby disclaims any and all liability for any misuse, unauthorized access, or wrongful disclosure of such customer information by the recipient business or by any individuals associated with or acting on behalf of such business, following the customer-directed transmission of data.

User activity and intellectual property

SecurePay collects and records data related to your interactions with the Platform. This may include, but is not limited to, search queries submitted by you, pages accessed, browser type and version, Internet Protocol (IP) address, geolocation data, requested URLs, referring URLs, and timestamps associated with your activity. Such information is utilized for the administration and optimization of the Platform and to ensure the provision of a secure and reliable service environment.

We may also analyze this data in an aggregated and anonymized format to evaluate usage patterns and user behavior, including measuring user engagement with different areas of the Platform. This aggregate information does not identify individual users and is used solely for statistical and analytical purposes.

SecurePay retains full ownership of all intellectual property rights associated with the Platform and all content therein. Your access to or downloading of any content from the Platform does not confer upon you any rights, title, or interest in such material. The Platform and its content are protected under applicable intellectual property laws, including laws governing copyright in collective works and compilations.

All trademarks, logos, service marks, trade names, copyrights, proprietary marks, and other forms of intellectual property (whether registered or unregistered) appearing on the Platform (“Our IP”) are the exclusive property of SecurePay. You are expressly prohibited from using, reproducing, displaying, or distributing Our IP in any manner without our prior written consent.

Nothing contained in the Platform or its content shall be construed as granting, whether by implication, estoppel, or otherwise, any license, right, or interest in or to Our IP without the express prior written authorization of SecurePay.

Cookies

In order to uniquely identify your browser and enhance the quality and efficiency of our services, SecurePay may transmit cookies to your device. "Cookies" refer to small data files stored on your computer’s hard drive by a website while you are browsing it.

We may utilize both session cookies which automatically expire upon the closure of your browser and persistent cookies, which remain on your device until you actively delete them. You may remove persistent cookies by following the instructions provided in your web browser’s help documentation. Please note that disabling cookies may impair the functionality of certain features on the SecurePay platform or render them inaccessible.

SecurePay may also employ third-party tools or services that use cookies to collect anonymized data about your interactions with SecurePay’s platform and services. These third parties may leverage such information to display targeted advertisements for SecurePay products or services across other websites and digital platforms.

No personally identifiable information (such as your name, contact number, residential address, or email address) is collected, accessed, or used by such third parties in the course of delivering targeted advertising through cookies. These tools operate solely on anonymized and non-identifiable usage patterns.

If you wish to opt out of such third-party data collection, you may do so by disabling cookies through your browser settings. The method for disabling or managing cookies varies by browser, and we advise consulting your browser’s help resources for detailed instructions.

Enforcement

SecurePay reserves the right to utilize information collected through your use of the Platform, including your Personal Information, for the purpose of investigating, enforcing, and ensuring compliance with our Terms and Conditions, this Privacy Policy, and any other policies or legal obligations applicable to your use of SecurePay’s services.

Transfer and disclosure of information

Additionally, we may share your Personal Information with our parent entity, subsidiaries, affiliates, or other companies under common ownership and control. In such cases, all entities involved are required to uphold the standards set out in this Privacy Policy. In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity, which will be bound by the terms of this Policy with respect to your data.

We may also disclose your Personal Information where such disclosure is made in good faith and is reasonably necessary to comply with a legal obligation or process, respond to a lawful request from a government authority, enforce our terms and policies, detect or prevent fraud, or protect the rights, safety, and property of SecurePay, its users, or others. SecurePay shall not be required to challenge the legal validity of any warrant, subpoena, or official request received in accordance with applicable law

From time to time, we may share anonymized or aggregated data that cannot identify any individual user. Such data may be shared with third parties for analytical, research, or commercial purposes, including to demonstrate the reach and usage patterns of our platform.

Links to Third-Party sites

References on this Website to third-party names, trademarks, products, services, or hyperlinks to third-party websites or content are provided solely as a matter of convenience. Such references or links shall not be construed to imply any endorsement, sponsorship, or recommendation by SecurePay of the third party, its products, services, or the content presented on such external sites.

Except as expressly stated in this Privacy Policy, SecurePay does not share your Personal Information with any third party in connection with such references, and we disclaim any responsibility or liability for the privacy practices or content of those external websites. We strongly encourage you to review the privacy policies and terms of use of any third-party site you may visit through a link provided on our platform.

Your Rights

Right to Review and correction of personal data :

You have the right to review the Personal Data that you have submitted to SecurePay. Should any portion of such data be found to be inaccurate, incomplete, or otherwise deficient, SecurePay shall take reasonable steps to correct or amend the same, where feasible. Notwithstanding the foregoing, SecurePay shall not be held liable for the authenticity, accuracy, or completeness of the Personal Data provided by you.

Right to Withdraw Consent :

You have the right, at any time, to withhold or withdraw your consent to the collection, use, processing, or disclosure of your Personal Data. Such withdrawal must be submitted in writing to the following email address: _________@ SecurePay.com. Upon receipt of your request, SecurePay will assess and act on the withdrawal in accordance with applicable legal obligations.

Please be advised that the withdrawal of consent or refusal to provide requisite Personal Data may limit or render SecurePay unable to provide certain services or functionalities, either in whole or in part. In such instances, SecurePay reserves the right, at its sole discretion, to discontinue the provision of services that are dependent upon the processing of such Personal Data.

This right is subject to certain limitations, including where SecurePay is legally obligated to retain your Personal Data for compliance with applicable laws, regulatory requirements, or for the establishment, exercise, or defense of legal claims.

Security measures

Your SecurePay account is secured with a password to protect the confidentiality of your Personal Information. SecurePay employs industry-standard security measures, including technical, administrative, and physical safeguards, to protect the integrity and confidentiality of data stored within our systems. Our information security practices align with industry best practices and are publicly outlined on our Website.

Access to Personal Information within SecurePay is restricted to those employees, agents, or contractors who require access in order to perform their official duties such as members of our customer support team. These individuals are bound by strict confidentiality obligations and may be subject to disciplinary measures, including termination and legal action, in the event of non-compliance.

Should you have questions or concerns regarding the security of your information, you may contact us at ________________ [insert SecurePay’s appropriate contact email].

You expressly acknowledge and agree that SecurePay shall not be held liable for any interception or unauthorized access to information transmitted via the internet. By using this Website, you release SecurePay from any and all claims arising out of, or related to, the interception, unauthorized access, or misuse of information transmitted to or from our systems over the internet.

Terms and modification to this privacy policy

SecurePay reserves the right to amend, update, or modify this Privacy Policy at any time and without prior notice. You are advised to review this Privacy Policy periodically to remain informed of any changes. All modifications shall become effective immediately upon being published on the Website and shall be binding upon all Users from the time of such publication.

It is your responsibility to ensure that the Personal Information you provide to SecurePay, including your current email address, remains accurate and up to date. If you do not consent to any changes in our use of your Personal Information, you must promptly notify us of your intention to deactivate your account.

Your continued use of SecurePay’s services after the implementation of any revisions to this Privacy Policy shall constitute your acknowledgment of such changes and your agreement to be bound by the updated terms.

Governing law and Jurisdiction

This Privacy Policy shall be governed by, and construed in accordance with, the laws of the Republic of India. Any disputes, claims, or proceedings arising from or relating to your use of this Website shall fall within the exclusive jurisdiction of the competent courts or tribunals located in Dehradun, Uttarakhand, India. By using this Website, you irrevocably submit to the jurisdiction of such courts and waive any objection to such venue on grounds of forum non conveniens or otherwise.

Retention of personal data

SecurePay retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or for such longer periods as may be required under applicable laws and regulatory obligations. Once the data is no longer required for such lawful purposes, it shall be securely deleted or anonymised in accordance with SecurePay’s data retention and disposal policies.

Exceptions to consent for disclosure of personal data

SecurePay generally seeks your express consent prior to disclosing your Personal Data for the purposes outlined in this Privacy Policy. However, such consent shall not be required where the disclosure is mandated by applicable law, judicial or administrative orders, or is otherwise necessary to comply with legal obligations imposed upon SecurePay.

In particular, your Personal Data may be disclosed to government authorities, regulatory agencies, or law enforcement bodies without your prior consent where such disclosure is required for the purposes of identity verification, prevention, detection, investigation (including of cyber incidents), prosecution, or punishment of offences, as authorised under applicable laws in force in India. Any such governmental request must clearly state the legal basis and purpose for seeking access to the data.

Personal Data shared with such authorities shall not be disclosed or made accessible to any other third party unless such disclosure is required by an order issued under applicable law.

Complaints and grievance and Redressal

Should you choose to contact SecurePay for the purpose of submitting feedback, raising a complaint, or making an inquiry, we may collect and retain any Personal Information and content you disclose as part of your communication. This information will be used solely to address your request, resolve concerns, and improve our services.

Any complaints or concerns regarding the processing of your Personal Information, the content of this Website, alleged breaches of confidentiality, disputes over proprietary rights, or intellectual property infringement must be reported immediately to SecurePay’s designated Grievance cum Nodal Officer. Such concerns should be communicated in writing, or submitted by raising a grievance ticket through the official grievance mechanism available at the link below:

__________

__________

__________

__________

[Insert Name, Designation, Contact Information, and Grievance Portal URL of the Grievance Officer]

If you have any inquiries or concerns regarding this Privacy Policy or our data practices, please reach out to our Grievance Officer.
Grievance Officer: Jatin Baghel
Email: jatinb@securepays.co.in